Effective Communication and Negotiation Techniques
- Level of Course: Undergraduate
- Designed Lesson Code: ÜSD625
- Education Type: Formal Education (Day Education)
- Course Scope: Theoric
- Academic Year: 2023 - 2024
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Lesson Content:
Definition, elements and characteristics of communication and effective communication, language used, self-awareness, effective listening and feedback, factors that hinder and facilitate communication, persuasive communication, the role and use of emotions in communication, effective communication techniques, conflict in communication and its prevention, non-verbal communication skills. , rules of behavior in social life; It includes the adoption of good manners and courtesy, communication practices and relations of communication with other disciplines.