JOURNAL OF ETA MARITIME SCIENCE, vol.12, no.4, pp.1-12, 2023 (ESCI)
Ports are vital global economic hubs, essential for international trade. The COVID-19 pandemic has posed a significant challenge to ports worldwide, leading to congestion issues. Ships have faced extended waiting times due to heightened health protocols, resulting in increased costs and delayed deliveries. This study utilizes the ARENA simulation tool to analyze the pandemic's adverse impact on ship port times at a selected port. Weekly ship traffic data and port COVID-19 statistics from 2020 were collected. In 2020, prolonged ship operations and health protocol paperwork contributed to longer ship queue waiting times. Notably, these delays occurred despite consistent labor and working hour management at the selected port. Average wait times surged from 0.157 to 17.33 minutes, while maximum waits skyrocketed from 0.285 to 74.977 hours. This research underscores the importance of addressing pandemic-induced challenges in port operations.