Akademik Veri Yönetim Sistemi
Scientific Journal of Silesian University of Technology. Series Transport, cilt.130, ss.211-233, 2026 (ESCI, Scopus)
Artificial intelligence and other immersive technologies have transformed transportation logistics. ChatGPT and the Metaverse have changed transportation system design, monitoring, and optimization. Integrating these technologies may improve multimodal transport network decision-making, efficiency, and risk. Metaverse and ChatGPT are used to study how current smart logistics frameworks might enhance transportation logistics efficiency and security. The study uses systematic methods for finding academic resources and selecting and extracting data. Metaverse technology increases logistics, risk management, and inventory optimization in supply chain design with real-time visualization and immersive virtual simulations. ChatGPT's natural language processing capabilities automate data analysis, enhance communication, and inform strategic choices, increasing operational efficiency. Integrating these technologies improves resilience and efficiency, but technical integration, security, and acceptability difficulties must be solved. Combining Metaverse and ChatGPT technologies in supply chain management may improve efficiency, decision-making, and resilience. However, security, acceptability, and technology integration must be addressed. Future research should examine best practices, ethical concerns, and empirical validation of these technologies. Finally, Metaverse and ChatGPT may modify SCM. Companies realize they need these technologies to simplify and modify their supply chain operations and transportation networks to compete in today's complex and ever-changing business environment.