Evaluating the comparative efficiency of the postal services in OECD countries using context-dependent and measure-specific data envelopment analysis


Cakir S. , PERÇİN S., Min H.

BENCHMARKING-AN INTERNATIONAL JOURNAL, vol.22, no.5, pp.839-856, 2015 (Journal Indexed in ESCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 22 Issue: 5
  • Publication Date: 2015
  • Doi Number: 10.1108/bij-10-2013-0098
  • Title of Journal : BENCHMARKING-AN INTERNATIONAL JOURNAL
  • Page Numbers: pp.839-856

Abstract

Purpose - In an effort to help policy makers develop competitive postal service strategies, the purpose of this paper is to evaluate the comparative operating efficiencies of postal services across the Organization for Economic Cooperation and Development (OECD) nations and then identify room for service improvement.