Evaluating the comparative efficiency of the postal services in OECD countries using context-dependent and measure-specific data envelopment analysis


Cakir S. , PERÇİN S., Min H.

BENCHMARKING-AN INTERNATIONAL JOURNAL, cilt.22, ss.839-856, 2015 (ESCI İndekslerine Giren Dergi) identifier identifier

  • Cilt numarası: 22 Konu: 5
  • Basım Tarihi: 2015
  • Doi Numarası: 10.1108/bij-10-2013-0098
  • Dergi Adı: BENCHMARKING-AN INTERNATIONAL JOURNAL
  • Sayfa Sayıları: ss.839-856

Özet

Purpose - In an effort to help policy makers develop competitive postal service strategies, the purpose of this paper is to evaluate the comparative operating efficiencies of postal services across the Organization for Economic Cooperation and Development (OECD) nations and then identify room for service improvement.