Application of Robotic Process Automation in education sector

Khan S., Tailor R. K., Pareek R., Gujrati R., Uygun H.

JOURNAL OF INFORMATION & OPTIMIZATION SCIENCES, vol.43, no.7, pp.1849-1868, 2022 (ESCI) identifier

  • Publication Type: Article / Article
  • Volume: 43 Issue: 7
  • Publication Date: 2022
  • Doi Number: 10.1080/02522667.2022.2128534
  • Journal Indexes: Emerging Sources Citation Index (ESCI)
  • Page Numbers: pp.1849-1868
  • Keywords: Robotic process automation (RPA), Machine learning, Artificial intelligence, Bots
  • Recep Tayyip Erdoğan University Affiliated: Yes


Robotic Process Automation (RPA) is a computer software technology that permits developing, implementing, and controlling software bots that emulate people's behaviours while collaborating with digital systems and software simple and straightforward. Instructors play important roles in the evolution of the society, and a well-informed generation of students inspires hopes for a bright future. Every country's focus should be in assisting instructors continual learning, much as technology is acknowledged for developing strategic benefits, new technologies actively promote this attempt for educators. The use of RPA (Robotic Process Automation) bots to assist teachers in their instruction is examined as a constant process. A robot is being trained in order to test the delivery of an appropriate lesson. Before choosing a teaching topic of widespread interest, different training demands of teachers are examined, as well as possible problems if some of those areas are taught to a robot. The robot's emotional and social components, and the expertise of the teachers, are assessed. Professors with doctoral degrees are included in the performance tests. RPA robot can aid a teacher in improving their skill as a personal instructor or tutor. Robotic Process Automation (RPA) can be applied in various areas like technical operations, management, human resource, finance and admin, marketing, security, monitoring and control. This article is explaining the application of Robotic Process Automation in Education sector.